21+ Only

Responsible Gaming at cg111
Your safety is our priority

cg111 believes entertainment should always be safe and within limits. Use our protection tools and support to play with peace of mind.

What is Responsible Gaming and why does it matter?

Online gaming and betting are a popular form of entertainment, but they should always be enjoyed responsibly. As a safe and transparent platform, cg111 places the highest importance on the mental and financial wellbeing of all our players.

Responsible gaming means knowing your limits, staying within your budget, and treating gaming as entertainment rather than a source of income. When the fun turns into stress, it is time to seek help.

Our platform offers several protection tools including deposit limits, self-exclusion, and time-out. Using these tools, you can take control of your own gaming experience.

  • Always treat gaming as entertainment, not as a way to earn money
  • Do not chase losses by placing more bets
  • Never deposit beyond your set budget
  • Avoid playing while drinking or under emotional stress
  • Take regular breaks and spend time with family and friends
21+

Age limit is mandatory

cg111 is for users aged 21 and above only. Account creation and gameplay by minors is strictly prohibited.

We follow a strict age verification process. If any minor attempts to use the platform, that account will be closed immediately.

Our Protection Tools

Deposit Limit

You can set daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately. To increase a limit, a specified waiting period must pass, but decreasing it is instant. This protects you from overspending.

Self-Exclusion

If you feel gaming is getting out of control, you can exclude yourself from the platform for a set period. During self-exclusion, accessing your account or making deposits will not be possible. Taking this step is a sign of strength.

Time-Out Feature

Use the time-out feature when you need a temporary break. Your account can be suspended for anywhere from 24 hours up to 30 days. During this time no new bets or deposits are possible, but your balance remains safe.

Session Time Limit

Set a maximum time for each gaming session. Once the set time is up, the system will automatically log you out and prompt you to take a break. This helps you avoid the harmful effects of long sessions.

Betting History and Limits

You can view your complete betting history at any time. Track detailed information on deposits, withdrawals, and bets. This transparency helps you evaluate your own gaming habits and make informed decisions.

24/7 Support

Our Bengali-speaking support team is with you day and night. If you feel gaming is becoming a problem, contact us immediately via live chat. We are committed to guiding you without judgment.

Recognize the Warning Signs

Financial warning signs

  • Betting more than your budget and placing even more bets to recover losses
  • Using money meant for bills or essential expenses on gaming
  • Taking loans or borrowing from people you know to cover gaming costs
  • Feeling a constant urge to bet increasingly larger amounts

Behavioural warning signs

  • Hiding your gaming habits from family or friends
  • Trying to cut down or stop gaming but failing to do so
  • Feeling restless, irritable, or anxious when not gaming
  • Playing while neglecting work, family, or social responsibilities

If any of the above applies to you, do not wait — contact us or use self-exclusion or time-out to keep yourself protected.

How to Activate Protection Tools

1

Log in to your account

Log in to cg111 and go to your profile settings. Look for the "Responsible Gaming" section.

2

Choose the tool you need

Deposit limit, session time limit, time-out, or self-exclusion — activate one or more tools based on your needs.

3

Set your limits

Set your preferred limit or duration. Lowering a limit takes effect immediately. Raising one requires a specific cooling-off period to pass.

4

Get support if you need it

If you cannot find the settings or need further help, contact us via 24/7 live chat. Our Bengali-speaking team is always ready.

Protecting Minors

cg111 provides services only to users aged 21 and above. Keeping minors away from online gaming is our social responsibility.

If there are children or teenagers in your home who use your device, take the following steps:

  • Use a strong password on your cg111 account and do not share it
  • Always log out after use
  • Install parental control or filtering software on your device
  • Have an open conversation with younger members of your household about online gaming and betting

Advice for parents

If you become aware of or suspect any gaming activity by a minor, inform our support team immediately. We will act quickly and investigate the account in question.

Contact: [email protected] | Live Chat: Available 24/7

Frequently Asked Questions

No, activating self-exclusion keeps your account balance completely safe. You can withdraw normally after the exclusion period ends. However, placing bets or making deposits will not be possible during the exclusion period.

Yes, increasing the deposit limit is possible, but not immediately. For your safety, a request to raise the limit only takes effect after a specific cooling-off period has passed. Lowering the limit, however, always takes effect immediately.

If you cannot control your gaming, your relationships with family are suffering, financial problems are growing, or you cannot function normally without playing — it is time to seek professional help. Our support team can point you in the right direction.

Start by speaking with them compassionately. Without judging them, help them understand that asking for help is not a sign of weakness. You can contact cg111 support and request that self-exclusion or limits be applied on their behalf. We always provide assistance while maintaining confidentiality.

A time-out is a short-term break (usually 24 hours to 30 days) during which your account is temporarily suspended. Self-exclusion is a longer-term measure where you voluntarily remove yourself from the platform — it can last from at least several months up to permanently.

Absolutely not. The minimum age to create an account at cg111 is 21. Age is verified at registration and documents may be requested at any point afterward. Users between 18 and 20 years of age are also not permitted to use this platform.

Play responsibly,
enjoy the fun

Have a safe and entertaining gaming experience with cg111. When in doubt, take a break — we are always here for you.

Visit Live Casino Cricket Betting Slot Games View FAQ