cg111 Terms and Conditions

1 General Provisions

cg111 is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") govern the legal relationship between cg111 and registered members of the platform ("Member" or "User").

These Terms are written in Bengali and apply to users in Bangladesh. It is your responsibility to read and understand these Terms fully before using any part of the platform.

1.1 Application of Terms

These Terms apply to all services on cg111, including slot games, live casino, cricket betting, boxing betting, bingo, and other gaming services. In addition to these Terms, separate special conditions may apply to specific games or promotions.

1.2 Language and Interpretation

In the event of any ambiguity or dispute regarding these Terms, cg111 reserves the right to make the final interpretation. If any clause is found to be legally invalid or unenforceable, the remaining clauses will continue to be in effect.

2 Account Registration and Verification

To register as a member on cg111, providing accurate and complete information is mandatory. Registering with false or incomplete information may result in account suspension or cancellation.

2.1 Registration Conditions

• Each user may create only one account. Creating multiple accounts is strictly prohibited.
• The name, date of birth, and contact information provided at the time of registration must be truthful and verifiable.
• It is the member's own responsibility to keep the account password confidential. The password must not be shared with any third party.
• If any suspicious activity is noticed on the account, the cg111 support team must be informed immediately.

2.2 Identity Verification (KYC)

cg111 may request appropriate documents to verify the identity of members. This may include copies of a national identity card, passport, or other government-approved identification. The withdrawal process may be delayed until verification is completed.

3 Age Limit and Eligibility

The cg111 platform is for persons aged 21 and above only. Registration and gaming by minors is strictly prohibited.

• At the time of registration, the member must confirm that they are at least 21 years of age.
• For age verification, cg111 may request a national identity card or birth registration certificate at any time.
• If there is a suspicion of a minor, the account will be suspended immediately and all transactions will be held until verification is completed.
• It is the responsibility of every guardian to not allow their child or any minor family member to use cg111.

4 Deposit and Withdrawal Rules

4.1 Deposit

The following payment methods are accepted for depositing funds into cg111:

• bKash — directly via a bKash personal or merchant account
• Nagad — via a Nagad personal account
• Rocket — via a Dutch-Bangla Bank Rocket account
• Bank Transfer — from any recognized commercial bank

Funds must be deposited only from a payment account registered in the account holder's own name. Funds sent from a third-party account are not acceptable and will be returned.

4.2 Withdrawal

The following conditions apply for withdrawing funds from cg111:

• Minimum withdrawal amount: ৳1,000
• Withdrawal processing generally takes 5–30 minutes.
• Withdrawal requests must be made to the member's verified payment account.
• If bonus wagering requirements have not been met, the withdrawal process may be temporarily held.
• In cases of suspicious activity, withdrawal may be delayed for additional verification.

4.3 Transaction Security

cg111 applies SSL encryption to all financial transactions. If any transaction is disrupted due to a technical issue or third-party failure, cg111 will attempt to resolve it promptly. However, cg111 is not responsible for issues arising from the bank or mobile banking provider's own problems.

5 Bonuses and Promotions

cg111 offers various types of bonuses and promotional offers for members. It is important to read the relevant terms fully before claiming these benefits.

5.1 Welcome Bonus

New members can receive a 100% bonus up to ৳20,000 on their first deposit. The following conditions apply to this bonus:

• Wagering requirement: The bonus amount must be wagered 20 times before withdrawal.
• The wagering requirement must be met within a specified period from the date the bonus is received.
• The bonus is claimable only once and cannot be claimed again by the same member or from the same device.
• Bonus funds cannot be withdrawn directly — they can only be used for playing games.

5.2 Bonus Abuse

If a member abuses bonus benefits, attempts to meet wagering requirements by artificial means, or claims bonuses through multiple accounts, cg111 reserves the right to cancel that account and forfeit the bonus and any associated winnings.

5.3 VIP Program

The cg111 VIP program has 5 tiers, each offering weekly cashback benefits:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Advancement to a VIP tier depends on the member's gaming activity and dedication to the platform. cg111 reserves the right to make the final decision on VIP tier assignment.

6 Gaming Rules

All games on cg111 are conducted in a fair and transparent manner. Each game has specific rules that should be read before starting to play.

6.1 Game Results

The results of all games on cg111 are determined through verifiable Random Number Generator (RNG) technology. Game provider companies (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming) operate their games through their own software. In the event of a technical error, cg111 reserves the right to void the relevant game round.

6.2 Betting Limits

Minimum and maximum betting limits are set for each game and market, and these are visible within the game interface. Bets outside these limits are not accepted.

6.3 Sports Betting

The following applies to cricket, boxing, and other sports betting:

• If a match or event is cancelled, bets are generally refunded.
• If a match is abandoned or shortened, results will be determined according to specific rules.
• In-play betting odds may change at any time.
• A bet can be changed until it is confirmed.

7 Prohibited Activities

The following activities are strictly prohibited on the cg111 platform:

• Operating multiple accounts for the same person
• Placing bets in the name of or on behalf of a third party
• Playing games through automated software, bots, or artificial intelligence
• Exploiting game vulnerabilities or bugs to gain an unfair advantage
• Coordinating betting with other members through collusion
• Using the platform for money laundering or illegal purposes
• Threatening, harassing, or engaging in inappropriate behavior toward cg111 staff
• Attempting to breach the platform's technology or security systems

8 Account Suspension and Closure

8.1 cg111's Rights

cg111 may temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of these Terms
• Failure to complete identity verification
• Suspicious or fraudulent activity
• Access from a prohibited region or country
• Order from a court or regulatory authority

8.2 Member's Rights

Any member may request the closure of their account at any time. The remaining balance may be withdrawn through verified withdrawal before the account is closed, however any bonus for which wagering requirements have not been met will be forfeited.

9 Privacy and Data Protection

cg111 places the highest importance on protecting the personal information of its members. Our privacy policy is an integral part of these Terms.

• A member's personal information will not be sold to any third party.
• A member's information will not be provided to any government agency except under legal obligation.
• cg111 uses cookies and analytics technology to improve the quality of its services.
• A member may request to view or correct their saved personal information at any time.

Please read our Privacy Policy for more details.

10 Responsible Gaming

cg111 believes that gaming is a form of entertainment and should always be enjoyed responsibly. This platform is intended for users aged 21 and above only.

10.1 Tools to Protect Yourself

cg111 offers members several features to help keep their gaming in check:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Take a Break: Temporarily suspend your account for a set period
• Self-Exclusion: Option to permanently close your account
• Reality Check: Regular reminders of your playing time

Visit our Responsible Gaming page for more details.

11 Limitation of Liability

All services provided through the cg111 platform are offered on an "as is" basis. cg111 is not responsible for the following:

• Disruption to a game or betting session due to loss of internet connection
• System failures by third-party payment providers (bKash, Nagad, Rocket, banks)
• Cases where a member's own negligence allows unauthorized third-party access to their account
• Losses caused by faults in game provider software

For any dispute or complaint, the member may notify us through our support team. cg111 will endeavor to provide a fair and prompt resolution.

12 Changes to Terms and Conditions

cg111 reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect from the date they are published on the website.

For significant changes, cg111 will make an effort to inform members via their registered email or platform notifications. However, it is the member's own responsibility to stay updated on any changes.

13 Contact and Dispute Resolution

If you have any questions, complaints, or suggestions regarding these terms, please contact us through the following:

• Live Chat: Support available in Bengali 24 hours a day, 7 days a week
• Email: [email protected]

13.1 Dispute Resolution

Any dispute will first be addressed through discussion. After a member submits a complaint, cg111 will respond as soon as possible and endeavor to ensure a fair resolution.

If a disagreement arises over the interpretation of any clause in these terms, cg111's interpretation will be considered final.